As the service network of SAIC Power, SAIC Power “Easy+People” always guarantees the interests of users as the highest aim, and escorts you every time.

SAIC Power Services Network Service is around SAIC Power Service Network Service is at hand

SAIC Power's "Easy + People" always cares about the users, sincerely considers the user as a family. SAIC Motor is not only concerned with the car that the user is driving, but also caring for drivers who drive the car. The protection for the user is also responsible for the family behind the user. This is the sense of mission of SAIC Motor, and it is also a social responsibility undertaken by SAIC Motor.

SAIC Power “Easy + People” has a 365-day, 24/7, full-time customer call center that is ready to answer your questions.

Not only that, SAIC's power service network consists of 15 offices, more than 1,000 service providers and more than 300 core service providers. It also has a service network in the prefecture-level city with an average service radius of 100 kilometers. A team of professional service engineers all over the country provide training for major fault handling and use and maintenance techniques, and are equipped with professional diagnostic maintenance tools to achieve rapid diagnosis and on-site performance optimization. In addition, SAIC Power's headquarter parts warehouse cooperates with 7 distribution centers to routinely stock nearly 50 million parts, fundamentally solving the worries. At the same time, all core sales service providers have passed SAIC's dynamic service skills assessment and have the capability to provide service for the five engines of the country.

SAIC Power Engine SAIC Power Engine

At the same time, SAIC Power made a solemn commitment to the service:

(1) SAIC Power “Easy+People” call center will receive customer's repair, complaint and consultation 24 hours a day (service hotline).

(2) Service time in place: Within 100 km (including 100 km) within 4 hours, 100-200 km (including 200 km) within 6 hours, 200-300 km (including 300 km) within 10 hours, 300 km It is in place 12 hours away. Except for special areas (no communication signals, inconvenient transportation, etc.).

(3) Repair time: the general fault is repaired within 24 hours, other faults are repaired within 72 hours (the repair time includes the time in place), and major faults (such as replacing the whole machine, the body, the crankshaft, etc.) are excluded.

(4) Group-based customers with more than 10 vehicle engines conduct on-site technical training.

SAIC Power National Office Contact Information SAIC Power National Office Contact Information
SAIC Power National Distribution Center Contact
SAIC Power National Distribution Center Contact

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